This Privacy Policy governs the manner in which Holiday Travel Center (Pvt) Ltd collects, uses, maintains and discloses information collected from users (each, a “User’’) of the www.holidaytravelcenter.lk website (“Site’’). This privacy policy applies to the Site and all products and services offered by Holiday Travel Center (Pvt) Ltd.
 

How we collect and use your personal information

We collect your personal information either by asking you for it, when you submit it to us (via, including but not limited to, our website, telephone calls, Whatsapp, Skype and email), or, with your permission, collect it by tracking how you use our website.

We will only share your personal information in order to execute your trip or provide you with services. In this case, we may be required to share your personal information with members of our corporate family (including but not limited to our parent company, subsidiaries and affiliated companies and brands) as well as third party suppliers, including but not limited to hotels, experience hosts, experience providers, transport providers, chauffeurs, guides and drivers, as well as governmental agencies as required. We do not share your personal information with third parties for marketing purposes.

Securing your personal information

We protect all the information entrusted with us in a secure manner, using technical, administrative and physical security measures, as appropriate. We only keep your personal information for 5 years (we may have to keep personal information for a longer period in exceptional circumstances),as required for us to provide services to you and comply with legal and audit requirements in line with our legitimate business interests. If you’d like to stop receiving our email marketing and communications, you can click “unsubscribe” in one of our communications or contact us at any time.

Contact

If you have any questions, concerns, comments or requests regarding your personal information, the handling of your personal information or our Privacy Policy, you are welcome to contact us at any time.

You can contact us via email at info@holidaytravelcenter.lk

Cookie Policy

Like many site operators, we collect information that your browser sends whenever you visit our Site (Log Data”). This Log Data may include information such as your computer’s Internet Protocol (IP”) address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. Log Data is collected via cookies which are small files of letters and numbers that are downloaded onto your computer or mobile or another handheld device when you access our website. Cookies allow a website to recognize a user’s device and help your browser navigate through the website by remembering settings you selected during earlier visits (amongst other functions). Unless you have adjusted your browser settings so that it will refuse Cookies, Cookies will be set when you access this website. By using and browsing this website, you consent to cookies being used in accordance with this Cookie Policy.

If you do not consent, you must either disable cookies or refrain from using this website. However please note that if you do this you may not be able to use the full functionality of this website. You can choose to accept or decline cookies from your device. Most web browsers automatically accept cookies, but you can modify the browser settings on your device to decline cookies as follows:

The personal information we collect includes, but isn’t limited to, the following:

Google Analytic Advertising Features

This website uses Google Analytics, a web analytics advertising service provided by Google, Inc. (“Google”). This is to enable us to obtain information on user preferences and customer profiling to be used for product development and marketing activities of www.holidaytravelcenter.lk and its affiliated companies. 

You may prevent the collection of the information generated by the cookie about your use of the website (including your IP address) and the processing of this data by Google if you download and install the browser plug-in available at the following: https://tools.google.com/dlpage/gaoptout 

Disclosure

We may disclose your personal information to other members of our corporate family including the parent company, subsidiaries and affiliates, and to third parties, as may be required for us to provide and to provide you access to, our services, to improve your experience with us, to comply with our legal obligations, to plan and execute your trip and to facilitate our marketing activities. We minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose and we do not share your personal information with third parties for marketing purposes. We will disclose only information necessary for service providers including those persons undertaking to perform/provide services relating to the trip, tour and travel arrangements such as:

  • Hotels and other accommodation providers
  • Carriers (air, water and land transport) and other transport providers
  • Ground handling agents
  • Experience hosts and Experience & Activity Providers
  • Chauffeurs, Guides and Drivers
  • Governmental Agencies
  • Historical Sites, National Parks, Places of Interest, Recreational Facilities
  • Other similar services providers

We may disclose your personal information to third party financial services providers who facilitate payment processing services on or linked to this Website in order to provide you with online payment options. We will release your personal information to law enforcement or governmental agencies or under the order of the court in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability. This includes the customs department, Ministries of Defence, immigration and emigration department, airport and aviation authorities, naval and coast guard authorities, amongst others.

Security of Information

We are committed to safeguarding and protect personal information and will implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect any personal information provided to us from an accidental or unlawful destruction, loss, unauthorised disclosure of, or access to personal information transmitted, stored or otherwise processed. Some of the protections we use are firewalls, antiviruses, access controls, in addition to other precautions outlined in our Anti-Fraud policy. Please note that transmission of information by electronic means (i.e. internet/web-based transmission), as well as physical means, is not completely secure though we will adopt reasonable measures for the security of all communications and the content thereof. Hence all transmission is and must necessarily be at the risk of the user.

Data Deletion, Amendment and Other Information

If you require further information, have concerns or questions, or wish to amend or delete your data stored with us, or in the event, you believe your Personal Information has been abused, please contact us following the instructions in the Contact Us section below. If you’d like to stop receiving our email marketing and communications, you can click “unsubscribe” in one of our communications or contact us at any time.

Contact Us

Company Name: Holiday Travel Center (Pvt) Ltd.
Company Registration Number: PV 00211010
Address: No 202 1/1, Galle Road, Colombo 04.
Email: info@holidaytravelcenter.lk